Shipping policy

Shipping Policy

Thank you for shopping with us! Please read our shipping policy carefully before placing your order.

Shipping Availability

  • We deliver our products to addresses within a 5 & 10 mile radius of our business address at a cost.

  • Please note: our Breakfast Meal Prep products cannot be shipped. If an order for a Breakfast Meal Prep is placed with a shipping option, the full order will be refunded immediately.

Processing Time

  • Meal prep orders are processed with the following timescales:

    • Friday 9PM — for Sunday delivery/collection

    • Monday 9PM — for Wednesday delivery/collection

  • Orders to be shipped will be sent within 2 days of ordering.
  • You will receive a confirmation email once your order has been dispatched.
  • If your order is being delivered or collected, you will receive an email with information on this.

Shipping Charges

  • Shipping fees are calculated at checkout based on your location.

Delivery Timeframes

  • Standard delivery usually takes 3–7 business days.

  • Please note that delivery times are estimates and cannot be guaranteed.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email if applicable.

Issues with Delivery

  • If your order is lost or delayed, please contact us at info@strongher.co.uk and we will assist you promptly.

Refunds for Shipping

  • Any shipping charges applied to non-shippable items (Breakfast Meal Prep) will be refunded immediately.

By placing an order, you acknowledge and accept this shipping policy.